Please be sure to check your junk/ spam folder as these emails may go directly to this folder. If you think you entered the incorrect email address at the checkout, please contact our customer care team and they will be able to update and resend this email for you.

Unfortunately, once an order is placed, we cannot guarantee cancellation. Due to the high volume of orders we place every day, we work hard to ensure that all orders are packed and shipped as quickly as possible. After the order is delivered, if it is too late to cancel, we will be happy to help you.

If you provide timely feedback to our customer service team, changes can be made before the product is shipped. Please contact our team at [email protected]

If you have placed your order using the incorrect address, please get in touch with us as soon as possible. Please note we cannot guarantee that any changes can be made to your order. Due to the high volume of orders we ship out daily we work to ensure all orders are packed and dispatched as quickly as possible. You may be able to contact the courier prior to delivery to request any updates.